Frequently asked questions about order status and issues pertaining to orders.
We understand that you are excited to get your items and want to set realistic expectations with you. Because of this you will always find the current processing time at the top of our site. This how long your order will take to be made. If you ema
Physical Products. Personalized products can not be refunded or returned. Please understand that there may be variations in color from what you see on your monitor. These slight variations in color do not hinder your ability to use our products. We d
Unfortunately, we can't combine your orders. All orders are on different timelines as they move through the personalization process.
Once your order is placed you can no longer make any changes to the products or personalization. Our system is automated and the production process begins immediately. You must verify your personalization, spelling, grammar all before placing your or
We hate that your order arrived less than perfect. Please reach out to use immediately via email to alert us of any issues. If your order is damaged/wrong you will need to submit photos before we can replace or refund your order.