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Shipping + Processing

Frequently asked questions about shipping and processing times.

What's the difference between shipping and production/processing time?

This is one of the most common questions we get — and it's an important one!. This is the time it takes us to make your order before it ships.Because most of our products are handmade and made to order, processing time includes:. Printing. Cutting. A

Why is my order taking so long?

We totally understand how exciting it is to receive your order — and how frustrating it can feel when it takes longer than expected. Here’s what to know about our processing and shipping times:. Processing Time = Making Your Order. Processing time re

Do you offer free shipping?

We offer free shipping on all U.S. orders $50 and over after discounts are added. This means that the subtotal should be $50 or over even after discounts have been added to receive the free shipping. For example:. If you your subtotal is $50 and you

What happens if I entered the wrong shipping address or my order gets returned?

If your order HAS NOT shipped yet, please reach out to us immediately — we may be able to update the address before it goes out. We understand that mistakes happen. However, we do not offer refunds or free reshipments for orders sent to incorrect add

Do you ship internationally?

Yes! We currently ship all international orders via USPS International. Please allow 6–8 weeks for your package to arrive. International shipments take longer because they must pass through customs clearance when leaving the United States and again w

My order is stuck In Transit. What do I do?

If your package has shown IN TRANSIT but has been in the same place for over 7 days this may mean that it is being held up in a distribution center. This happens from time to time.  To inquire about its status you will have to call the post office to

Where is my order it says it was delivered?

You may have received an alert that states your order has been delivered.  However, you have looked everywhere and can't find the package. This is very common with the USPS and often the package will be delivered in the next 24-72 hours. This time ma